Process a high volume of incoming customer inquiries promptly and efficiently through unscripted telephone, email and chat conversations Resolve incoming inquiries regarding login issues, billing issues, technical problems, service questions, and other general concerns Take detailed notes, document customer contacts quickly, and maintain customer records during and after

Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on interface functionality, maintenance and troubleshooting. May recommend options for new approaches in client work processes as appropriate to ensure effic

Develops knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to targeted audiences. Successfully build relationships with targeted audiences to sell products and services. Generates sales within assigned geographic region and/or for specific products and services for new prospects. Manages long and complex sale

Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions. Be responsible for developing and maintaining cloud ready automation workflows and utilities to use throughout application deployment lifecycle . Proactively maintain, monitor, and validate performance of Tyler's hosted application and environment for availa

Ensure all financial information is complete and accurate for timely internal and external financial reporting, including monthly, quarterly, and annual deliverables. Perform detail reviews of all disclosure support prior to filing. Responsible for managing all aspects of SEC reporting including completion of disclosure checklists, data gathering, discussing comments on v

We are looking for a remarkable Software Development Engineer to join us! We’ve built a team of not just the best engineers, but some really awesome humans as well. This team builds cloud software (platform + apps + ecosystem) to accelerate the flow of government data into the hands of citizens, developers, businesses and researchers. With our Socrata solutions, we

We are looking for a remarkable Software Development Engineer to join us! We’ve built a team of not just the best engineers, but some really awesome humans as well. This team builds cloud software (platform + apps + ecosystem) to accelerate the flow of government data into the hands of citizens, developers, businesses and researchers. With our Socrata solutions, we

We are looking for a remarkable Software Development Engineer to join us! We’ve built a team of not just the best engineers, but some really awesome humans as well. This team builds cloud software (platform + apps + ecosystem) to accelerate the flow of government data into the hands of citizens, developers, businesses and researchers. With our Socrata solutions, we

We are looking for a remarkable Software Development Engineer to join us! We’ve built a team of not just the best engineers, but some really awesome humans as well. This team builds cloud software (platform + apps + ecosystem) to accelerate the flow of government data into the hands of citizens, developers, businesses and researchers. With our Socrata solutions, we

We are looking for a remarkable Software Development Engineer to join us! We’ve built a team of not just the best engineers, but some really awesome humans as well. This team builds cloud software (platform + apps + ecosystem) to accelerate the flow of government data into the hands of citizens, developers, businesses and researchers. With our Socrata solutions, we

Responsible for managing client projects lasting 2 12 months Manage and assume accountability for all aspects of projects related to delivery of client software and services including Planning and tracking all project activity. Guide the client through release planning in support of the overall project schedule. Track project hours and submit project progress reports by d